Family Advocate

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services.  Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.

JOB SUMMARY

This is a part-time position (25 hours/week) within the Philadelphia Department of Public Health, Division of Maternal, Child, and Family Health. The CYSHCN Family Advocate will serve an advisory role for the Families Improving Systems of Care (FISC) Project as a family member of a child with special health care needs/disability. Through this project, the involved family members and caregivers are provided with tools and skills to advocate for their children and their communities. Additionally, this group of parents works with various stakeholders to change policies, procedures, etc. related to healthcare for CYSHCN. The CYSHCN Family Advocate position is committed to advocacy and education for other families, government agencies and healthcare professionals about issues that affect children and youth with special health care needs (CYSHCN).  Position also serves as a liaison between families of children and youth with special health care needs and existing resources in the community.

Position works collaboratively with other parents and professionals from a variety of community organizations involved in the FISC initiative locally and at the state level.  Position provides input regarding the FISC Action Plan which addresses education and support needs for parents and caregivers of CYSHCN through the project; information and support for care providers and community agencies serving CYSHCN regarding available resources and how to the access/navigate the service system. 

JOB SPECIFICATIONS

Responsibilities/Duties

  • Serve as Parent Co-Chair for the Philadelphia Families Improving Systems of Care (FISC) Project Steering Committee
  • Attend monthly meetings for the Philadelphia FISC Project Steering Committee, and quarterly meetings for the Philadelphia Parent Advisory Council and Steering Committee
  • Assist with planning meeting agendas and facilitation of meeting when needed
  • Identify issues that impact the lives of families of CYSHCN to the Steering Committee, and make appropriate recommendations for system change/system improvements
  • Provide input and feedback to appropriate agencies on how services are delivered to CYSHCN and their families
  • Assist with development of FISC Action Plan goals and objectives
  • Promote family access to and utilization of various support groups
  • Educate service providers concerning the changing needs of families that have CYSHCN
  • Assist with development of resources for providers and other families in the community
  • Participate in planning and conducting community events
  • Attend and participate in trainings and education related to this initiative, such as how to advocate for policy and systems change
  • Perform additional related tasks when needed

Qualifications

Education

Minimum High School Diploma or Equivalency

Skills/Experience

  • Lived experience as parent or other family member of child with special health care needs, or disability. 
  • Strong communication skills
  • Ability to work with a variety of cultures and diverse audiences
  • Able to handle multiple tasks and manage projects
  • Experience assisting other families of CYSHCN is also helpful but not required.
  • Bi-lingual English/Spanish preferred, but not required

Work Environment:

Standard office setting with extended periods at work station and periodic use of office equipment.

Position Type and Work Schedule:

Part-time position, typical hours are Monday through Friday 8:30am-4:30pm. Flex office options available with supervisor approval.

Travel:

Local travel to community events or programmatic events, as needed

Physical Demands:

Ability to transport materials

Proof of COVID-19 Vaccination Requirement:

Proof of COVID-19 vaccination must be produced upon hire.

Salary and Benefits:

Range: $30,000-$33,000 for 25 hours per week

DISCLAIMER

The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.