Training and Technical Assistance

The Health Federation offers a variety of training, consultation and technical assistance services to care providers, community-based organizations, agencies of local government and other public and private institutions.

All HFP Training Institute programs use a public health approach and share a core philosophy that training is a vehicle for and component of building capacity, disseminating policy and standards of care, supporting program development, and improving the quality of individual and collective performance. Training offered by HFP is based on an assessment of the client agency’s needs, is integrated with other components of intervention as needed to achieve the desired change, and is based on a shared understanding of purpose between HFP and the client agency.

HFP has assisted agencies in areas such as:

• Program planning
• Teambuilding
• Customer service
• Meeting facilitation and presentation skills
• Management and supervisory skills
• Organizational change
• Workplace diversity and language access
• Performance/process management
• Continuous quality improvement (CQI)
• Defining staff competencies and implementing performance standards
• Content and skills training in a broad range of areas (health education, smoking cessation, maternal child health, HIV/AIDS, trauma informed care, case management, customer service, service integration, supervision, motivational interviewing, social networking, etc).

Some examples of current/recent HFP training programs are:

HFP’s training programs use a variety of methodologies, including conference-style presentations, skill-building workshops, and individual coaching.

An initial consultation is available free of charge to any interested organization.

Please contact: Natalie Levkovich, (215) 567-8001, natlev@healthfederation.org.